POS devices

Depends on your plan

This page is part of the POS checkout, cash shifts and POS devices feature. If it is not in your plan, you will not see it in the menu. See Plans and features.

A till is a browser on a counter computer, laptop or tablet that is registered to one register. It keeps working offline and sends its sales when back online. POS devices lists your registers per branch and the till on each.

Pair a till

You need a register first.

1. Next to the register, select Set up a till.
2. GPOS shows a code and a QR code, valid for 15 minutes and usable once.
3. On the till device, open app.gpos.lk/pos in Chrome or Edge.
4. Enter the code, or scan the QR code with the till’s camera.
5. Wait until the till has downloaded the catalog. It then works offline.

Code expired? Select New code. The step-by-step on the till side is in Set up a till.

Watch your tills

For each till you see:

• Last sync — when it last talked to the back office.
• Waiting — sales and other work not yet sent. {n} need attention means something failed.
• Clock off by … min — the till’s clock is wrong. Fix the date and time on the device.
• Status — Active, Finishing (being decommissioned), Revoked or Needs re-authorising.

A till that has not synced for a long time may need to be re-authorised.

Rename, re-authorise, decommission, revoke

Action	When to use it
Rename	Give the till a clearer name.
Re-authorise	The till shows This till is not registered or Needs re-authorising. You get a new code to enter on the same till; its waiting work is kept.
Decommission	You are replacing a till. It can still send what it has waiting, but cannot start new sales.
Revoke	The till is lost or stolen. It is locked out immediately. Any work still waiting stays on the device.

Sync issues

Sometimes a till records something the back office cannot accept as it is — for example, the cashier lost a permission while the till was offline. Nothing is dropped. These items appear under Sync issues.

1. Select Show open to see what is waiting for a decision.
2. Select Review to see what the till recorded.
3. Choose:
   • Accept — apply it exactly as recorded on the till.
   • Dismiss — keep it on record without applying it.
4. Add a Note explaining your decision.

Reports warn you while records are waiting for review.