Sales

Depends on your plan

This page is part of the POS checkout, cash shifts and POS devices feature. If it is not in your plan, you will not see it in the menu. See Plans and features.

Sales lists the sales made on your tills as they arrive in the back office — newest first. Sales made offline appear once the till has synced.

The list

Each row shows the Receipt number, Time, Branch · till, Cashier, Total and status (Voided, Returned, Partly returned). Use Show to filter: All sales, Voided, Returned, Partly returned or Flagged for review.

Sale details

Select a sale to see:

• who made it, on which till and when — and when the back office received it;
• every Item with Qty, Price and Amount;
• Discounts with the reason and Approved by …;
• Subtotal, Tax, Total and the payments (cash received and change, card reference…);
• the Customer, if one was attached;
• Voids and returns made against it, with their reason.

Voids and returns are done on the till — see Returns and voids.

Review flags

GPOS never rejects a sale the till made — but it flags anything unusual for you to check:

Flag	Meaning	What to do
Price differs	The till sold at a price different from the catalog at that time (for example it had not synced a new price). The detail shows Price in the catalog then.	Make sure tills sync regularly.
Tax differs	The tax worked out on the till differs from the back office.	Check tax groups and rate dates.
No shift	The sale was made without an open shift.	Check with the cashier.
After shift closed	The sale arrived for a shift that was already closed.	Check the shift’s count.
Method switched off	A payment method was used after it was switched off.	Usually a till that had not synced yet.
No reference	A payment that needs a reference had none.	Check against the bank terminal.