Signing in

The back office is the web admin of your business. Owners, managers, inventory staff and accountants use it from any computer with a modern browser (Chrome, Edge, Firefox or Safari).

Back office or till?

Cashiers usually do not need to sign in to the back office. They unlock the till with a 6-digit POS PIN instead — see Unlocking the till.

Sign in

1. Open app.gpos.lk in your browser.
2. Fill in:
   • Business code — the short code of your business, for example kandy-mart. It is shown on the dashboard and under your business name in the menu. Every employee of the business uses the same code.
   • Email — your own e-mail address.
   • Password — your own password.
3. Select Sign in.

If you see Incorrect business code, email or password, check all three — the business code is the most common mistake.

Your first sign-in

When an administrator creates your account (or resets your password) you get a temporary password. At the first sign-in GPOS asks you to set a new password:

1. Enter the Temporary password.
2. Enter a New password — at least 12 characters. A memorable phrase, such as blue-tea-at-four-pm, works well.
3. Repeat it in Confirm new password and select Change password.

You cannot use the back office until you do this. If you prefer, select Sign out instead.

Forgot your password?

1. On the sign-in page select Forgot password?.
2. Enter your Business code and Email, then select Send link.
3. Open the e-mail and follow the link (it is valid for 30 minutes and works once). Check your spam folder if it does not arrive.
4. Choose a new password and select Save new password.

You are then signed out everywhere and sign in again with the new password.

No e-mail access?

Ask your owner or administrator to reset your password for you in Employees. They receive a temporary password to give you; you then choose your own at sign-in.

Too many attempts

After several wrong passwords in a row GPOS asks you to wait a minute before trying again. This protects your business from people guessing passwords.

Signing out

Select Sign out at the bottom of the menu. Always sign out on shared computers.